Reviews

Kody , the technician, was very prompt, friendly, knowledgeable, and competent. He was very helpful.I began using Ware some months ago and I am very pleased. I chose them because the reviews were uniformly outstanding. They have lived up to their reputation. I look forward to continuing to use them. I highly recommend them.

My experience with Ware's Heating & Cooling was Completely Phenomenal! The lady that I had spoken with over the initial call concerning services for my A/C unit knew exactly what I was talking about concerning the units. I was impressed with her concern to help me and provide an appointment around my schedule. She set me up and I was confident that I could trust this company financially. The financial expenses for the A/C unit repairs were agreeable and not burdensome. Let me add that each issue the technician found defective with the unit, He IMMEDIATELY fixed it during that appointment. He did not mind answering any questions or concerns that I had. He did not try to add anything to my bill that was not needed. I HIGHLY recommend this company because their honesty, professionalism, integrity, and concern are 100% helpful. The icing on the cake with my experience was the wonderful lady that answered the phone and understood my situation. Prosperity and Blessings for this company.

Highly recommend!

We were very pleased with our recent experience with Ware Heating and Air. Owner Matt Ware came to discuss our needs the same day he was called. He followed up promptly with an emailed quote that was very transparent and included PDF’s of brochures for each component of the system he recommended. He continued with excellent communication, answering questions and keeping us in the loop as we made our purchasing decision, and worked with us on an installation schedule. The day the system was installed, Matt and his crew arrived early, completed the job, and cleaned up thoroughly. Matt made sure we had all of our questions answered about the new system, and remained on site until he was certain everything was operating exactly as it should. Matt was very professional and courteous, and we definitely recommend his company.

I cant say enough good things about my experience with Ware HVAC. Matt came out to give an estimate promptly and answered all my questions thoroughly without any pushy sales talk to upsell me into something more than i needed. Not only was his bid the best of 3, but I felt the product he installs (Bryant) to be the best value of the major hvac brands. Installation was a breeze. The work took about 6 hours to remove the old and replace with new. They arrived right on time, got straight to work and left no mess behind when they were done. Couldnt be happier.

Mr. Matt Ware with Ware's Heating & Cooling is very helpful. He fit us in during his super busy schedule within the same day we called him. He fixed our HVAC problem timely with his great expertise. And the price is very reasonable. Best service experience!!!

Very quick response. Very pleased. Will definitely call again!

Mr. Ware and his helpful assistant were very nice, pleasant, fast, and professional. He is very knowledgeable. He doesnt want to just sell items or services. He wants to provide high-quality, it is obvious.He is the one who answers the phone, for service. He wants to take care of any issues right away.My wife and I are very pleased with his services. He also took care of my mothers needs at her house.We definitely look forward to using Mr. Wares services for HVAC, including our humidifier and our ultraviolet antibacterial light, for our usual twice yearly checkups, and whenever we need help for those things.Eric and Connie, Georgetown

I have used Ware's heating and air for three years now. I have been grifted by Lexington Fayette Heating & Air in the past and Ware's is the only service I trust. They repaired my unit faster and cheaper than Lexington Fayette Heating and Air ever did. I recently moved into a 16 year old home and one of my units stopped running. I had Matt come out and take a look. He quickly found the problem and was able to provide me a quote to do the repair. This was going to be a costly repair but he cautioned me letting me know with age of the unit and the sound of the compressor the whole unit didn't have much time left. He could have simply done the repair, taken my money, and come back and taken more after the unit inevitability croaked. Instead with his solid information I was able to make a decision to save myself money in the long run and replace both units. I was expecting this anyways as both of my neighbors had to just do the same. Ware's was able to set me up with a lender to finance the replacement, offered me a discount for doing both units together, work with my schedule and completed the work quickly. They arrived promptly at 8:30am and completely removed and replaced two whole units by 1:30 including time to clean up and test the system. I highly recommend this service to anyone needing a repair or replacement.

If I could give them 10 stars I would! I will recommend Ware heating and cooling to everyone. They were knowledgeable, punctual, and overall amazing!!

After first calling another company and them not showing up until more than 8 hours later than they said they would, I called Matt as a 2nd opinion and he was at the house essentially within an hour and was able to find the parts needed and also able to best the other company by several hundred dollars. Will definitely be calling Matt for any future maintenance, repairs and installs.

Furnace quit working suddenly on a 29 degree day. I called Matt and he said he'd be right over. He texted me when he got here, when he diagnosed and when he went for parts. We were back up running within an hour. AMAZING FAST!! CALL MATT.

They were amazing! Quick to arrive, diagnosed the problem and fixed it! Thank you so much on this very cold day!

Everything is perfect

Matt came out and was very courteous and personable. His crew got the new unit put in very quickly and made sure everything was working properly. He answered every question we had and made sure everything was cleaned up before they left. Great people and great company.